Can I order the delivery to an alternative address?
Do I have to pay taxes or duties on ordered items?
I have not received the order yet - what can I do?
Delivery costs: FREE OF CHARGE WORLDWIDE!
HOW LONG SHIPMENT IS DELIVERED? Delivery takes from 14 to 21 business days.
CAN I ORDER THE DELIVERY OF AN ORDER FOR AN ALTERNATIVE ADDRESS? Yes, it is possible to send an order to an alternate address. We invite you to enter an alternative address during the ordering process.
Please make sure that there is a trusted person on site who will pick up the goods and sign the delivery.
DO I HAVE TO PAY TAXES OR DUTIES FROM OBTAINED ITEMS? No, there are no additional fees for taxes and duties.
I HAVE NOT RECEIVED ANY ORDER - WHAT CAN I DO? If the delivery process takes longer than 21 business days, please proceed as follows:
Please tell us about the situation. Ask your neighbour and family members if they have picked up the packages. If you still do not have satisfactory information about the status of your order, simply contact our Customer Servicei tu padaj email !